SCStoreCare HQ

Know what changed on every client store before your client does.

StoreCare HQ watches your clients’ Shopify stores around the clock and drafts the monthly report you send them. Your care plan, finally visible.

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NNorthline Studio
Monthly care report · October 2026

Juniper & Ash

juniperandash.com

Juniper & Ash was up 99.93% of the time in October 2026, with 1 incident that we handled. We completed 3 tasks (4.8h of 10h in your plan), the largest being "Launched the autumn homepage and collections". Our main suggestion for next month: speed up the home page on mobile.

Store health

Uptime
99.93%
1,488 checks
Checkout test
30/31
daily runs passed · 1 failed
Mobile load
2.6s
−0.8s this month
Health score
94
out of 100
Response time
412 ms
average this month

Incidents

  • 14 OctCheckout test failed · fixed in 29 min A shipping app update; rolled back.

Work we did 4.8h of 12h (incl. 2h rolled over) · Care Plan Growth

  • 2 OctLaunched the autumn homepage and collections.2.5h
  • 14 OctRolled back a shipping app update that broke mobile checkout.0.8h
  • 22 OctCompressed hero images and removed two unused apps.1.5h

Recommendations

  1. Speed up the home page on mobile. The main content takes 2.6s to appear on a phone, above Google's 2.5s target. Image sizes and third-party scripts are the usual causes.
  2. Keep the daily checkout test on. It caught a checkout problem this month before customers reported it.
Prepared by Northline Studio · Monitored daily with StoreCare HQ
An example report, drafted on 1 November for a fictional agency and store. Your clients see your agency’s name.

Everything that happens to a store, in one log

Clients install apps, change prices and swap themes without telling you. StoreCare HQ checks every store every 30 minutes and every morning, writes down what changed, and flags what could break a sale.

Changes that match your work log are marked as yours. The rest are flagged, so you hear about them before the client asks why sales dipped.

  1. Ferro CoffeeCheckout test failed on mobile: stuck at the shipping step
  2. Ferro CoffeeCheckout test passed again, fixed in 29 min
  3. Juniper & AshNew live theme: “Dawn – Autumn”, matched to your work log
  4. Bloom BotanicsPrices changed on 42 products, not in your work log
  5. Kite & KinSmile.io added to the storefront
  6. Saltgrass SwimOut of stock: Coastline One-Piece, all sizes
  7. Ferro CoffeeDomain ferrocoffee.co expires in 14 days

What it checks

Uptime and response time
Every 30 minutes. An alert by email or Slack after two failures in a row.
Checkout
A daily test purchase on mobile and desktop that stops before payment. Optional, with your consent.
Speed
Google’s lab score every morning, plus how fast the store loads for real Chrome visitors.
Theme and apps
Which theme is live and which apps load on the storefront, and when either changes.
Products and stock
New products, price changes and what sold out.
Renewals and links
SSL certificate and domain expiry, and broken links from the home page.

How it works

  1. Add the store’s address

    Paste the store URL and the client’s care plan hours. The first checks run within half an hour.

  2. Log your work as you go

    A line per task with the time spent. StoreCare HQ matches it to the changes it sees on the store.

  3. Approve the report on the 1st

    The month’s report is drafted for you. Read it, adjust it, and send the client a link or a PDF.

Pricing

Every plan includes every check, alerts and white-label reports. Plans differ only by how many stores you look after.

Solo

$29 a month
Up to 5 stores

For freelancers with a handful of care clients.

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Agency

$79 a month
Up to 20 stores

For studios running care plans as a service line.

Start free trial

Pro

$149 a month
Up to 50 stores

For agencies with a full maintenance book.

Start free trial

Prices in US dollars, excluding VAT. Every plan starts with 7 days free: you add a card when you sign up and aren’t charged until the trial ends. Cancel before then and you pay nothing.

Questions agencies ask

Do you need access to my clients’ Shopify stores?

No. Add the store’s web address and StoreCare HQ checks the live storefront from the outside, the way a visitor would. No app to install, no staff account, no API key.

Will the checks slow the store down or place orders?

No. Checks are light, identify themselves as StoreCareBot and follow the store’s robots.txt. The checkout test is optional, only runs with your consent, and stops at the checkout page before any payment.

Who writes the monthly report?

StoreCare HQ drafts it on the 1st from the month’s checks, the changes it saw and the work you logged. You read it, edit anything, approve it, and send your client a link or a PDF. Nothing reaches a client until you approve it.

Does the report carry my agency’s name?

Yes. Clients see your agency’s name at the top of the report. StoreCare HQ appears only as a small line in the footer.

Do I need a card for the free trial?

Yes. You pick a plan and add a card when you sign up, and nothing is charged for 7 days. Card details are handled by Stripe.

What happens when the trial ends?

Your plan starts and your card is charged for the first month. If you cancel during the 7 days, you pay nothing and monitoring stops when the trial ends. You can switch plans any time.

Make your care plan visible.

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